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NEXT Generative AI Chatbot

Revolutionizing healthcare customer service

Leveraging Artificial Intelligence (AI) and Natural Language Processing (NLP) technologies to streamline workflows, improve patient experiences, and  increase sales opportunities.

Key Features

24/7 handle enquiry automatically

Regardless of office hours or non-office hours, NEXT AI chatbot is always available to answer frequently asked questions (FAQs) and general enquiries, reducing customer waiting time.

Handle appointment booking that integrates with management system

Streamline the appointment booking process by seamlessly integrating with the management system. Customers can interact with the chatbot to schedule appointments and request service orders.

Provide personalised customer service

AI chatbots can tailor responses and recommendations to individual needs, enhancing customer satisfaction.

Mixed language capability

Our AI module can understand English, Chinese and mixed languages, ensuring effective communication and
engagement.

Benefits

Increase satisfaction

By offering up-to-date promotional deals and convenient appointment scheduling options, customers will experience increased satisfaction.

Streamline booking process

Customers can conveniently schedule appointments and receive immediate confirmation at any time. Integrating with the current management system in real time, eliminates scheduling conflicts and double bookings.

Increase efficiency

AI Chatbot significantly reduces the burden on staff by automating handling enquiries, improving productivity and efficiency.

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