NEXT Generative AI Chatbot
Revolutionizing healthcare customer service
Leveraging Artificial Intelligence (AI) and Natural Language Processing (NLP) technologies to streamline workflows, improve patient experiences, and increase sales opportunities.
Key Features
24/7 handle enquiry automatically
Regardless of office hours or non-office hours, NEXT AI chatbot is always available to answer frequently asked questions (FAQs) and general enquiries, reducing customer waiting time.
Handle appointment booking that integrates with management system
Streamline the appointment booking process by seamlessly integrating with the management system. Customers can interact with the chatbot to schedule appointments and request service orders.
Provide personalised customer service
AI chatbots can tailor responses and recommendations to individual needs, enhancing customer satisfaction.
Mixed language capability
Our AI module can understand English, Chinese and mixed languages, ensuring effective communication and engagement
Benefits
Increase satisfaction
By offering up-to-date promotional deals and convenient appointment scheduling options, customers will experience increased satisfaction.
Streamline booking process
Customers can conveniently schedule appointments and receive immediate confirmation at any time. Integrating with the current management system in real time, eliminates scheduling conflicts and double bookings.
Increase efficiency
AI Chatbot significantly reduces the burden on staff by automating handling enquiries, improving productivity and efficiency.
